Hybrid role- first 6 months are in-office in North Berkeley. After the initial 6 month period, the hybrid schedule is 3 in-office days and 2 remote days.
Crossroads Trading Co., founded in 1991 and now one of the largest brick & mortar buy-sell-trade clothing retailers in the nation, is seeking Facilities Coordinator. As part of the Operations group, you will play an integral role in the maintenance and upkeep of our stores.
Position Description
As our Facilities Coordinator you will report to the Senior Operations Manager. This position blends project management know-how with hands-on coordination of maintenance and repairs. You will respond to stores’ break-and-fix needs in a timely manner and liaison with our store teams and external service providers. The role requires that you are a detail-oriented, multi-tasker with great interpersonal skills. Our environment is fast-paced which means you will work on multiple deliverables and competing priorities.
Duties and responsibilities
- Receive, manage, and process work order requests and ensure problems are resolved quickly with a customer service-minded approach.
- Act as the liaison between stores and outside service providers and ensure that all parties are informed about required work.
- Follow-up on all maintenance and repair requests to ensure they’ve been completed in accordance with the scope of work.
- Plan, execute, and oversee projects.
- Adapt to changing circumstances and handle unexpected issues effectively.
- Solicit and analyze new bids from service providers to ensure they are complete and competitive.
- Research and source new service providers.
- Use problem-solving skills to achieve desired results.
Required skills and qualifications
- Technical knowledge of facility maintenance and basic working knowledge of building systems (plumbing, HVAC & electrical) preferred.
- Ability to manage remote locations and ensure required work is completed in a timely manner and within budget.
- Possess good problem-solving skills.
- Ability to perform well in a fast-paced environment.
- Ability to respond to daily competing priorities and use sound judgement to shuffle tasks as needed.
- Ability to maintain a cooperative and professional working relationship.
- Excellent customer service and time management skills.
- Attention to detail that is second nature.
- Excellent written and oral communication skills.
- Proficiency in MS Office and related software.
Education and experience
- Bachelor’s Degree preferred.
- Minimum two (2) years of experience managing in facilities, construction, or a related industry.
Company Benefits
- Medical, dental and vision insurance
- 401(k) with generous employer match
- Vacation, sick, personal, and mental health days
- Commuter Benefits
- Employee discount on store merchandise
- Hybrid work model available
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If you don't see a job you are interested in, you can email your resume to resume@crossroadstrading.com
Our Mission & Values
Who We Are
Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy, sell and trade on-trend used clothing to the public.
Our Values
Our goal is make our customers feel great by looking great and keep clothing out of landfills. We also strive to be active, ethical, and responsible members of every community we serve and believe in doing the right thing and doing it right.
Commitment to Diversity & Inclusion
Crossroads is committed to creating a diverse and inclusive culture where team members and customers from all backgrounds can come together to look good and feel great. We celebrate and embrace the differences of all our team members and want you to feel that you belong, starting from day one.
Growth Opportunities
Crossroads takes pride in helping develop and promote team members through our Grow from Within program. We provide clear paths to promotion for all positions and offer valuable training in management, buying, merchandising, customer service, and more!
Pursuant to any “Ban the Box” ordinances, we will consider for employment qualified applicants with arrest and conviction records.
Crossroads’ policy is to fill every position without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender (including gender identity and gender expression), marital or partner status, age, national origin, ancestry, physical or mental disability, medical condition, genetic characteristic, military status, or any other consideration made unlawful by federal, state or local laws. CTC is an equal opportunity employer and selects employees on the basis of ability, experience, training, and character. Please contact the president or CEO of Crossroads Trading Co. if you have any questions or complaints regarding this policy.